Being Assertive

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Do you find yourself wanting to say what's on your mind, but struggling to do it right? Discover how to express your needs and opinions with confidence and respect, building stronger relationships and navigating challenging situations with grace. Learn to communicate with clarity, and build stronger, more resilient relationships.

5 Modules

Overview

Certificate

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Assertiveness is fundamental to effective communication and healthy relationships. It’s about expressing your thoughts, feelings, and needs directly and openly while respecting others. It’s that perfect balance between passivity, where you neglect your own needs, and aggression, where you disregard the feelings of others. Understanding assertiveness helps you pinpoint your communication style and build a framework for balanced interactions.

Embracing assertiveness boosts self-esteem by valuing your needs and actions, fostering confidence. It promotes healthier relationships through open communication, strengthening trust and reducing conflicts. Assertiveness also improves conflict resolution by expressing feelings constructively, reducing stress through boundary setting, and enhancing decision-making by aligning choices with your values.

Understand the core principles of assertiveness
Differentiate between passive, aggressive, and assertive communication styles
Apply "I" statements to express your feelings and needs clearly
Set and maintain healthy boundaries in personal and professional relationships
Use assertive body language to reinforce your message
Practice active listening and reflective responses
Say "no" without guilt while maintaining respect
Offer constructive feedback to improve performance
Manage emotions effectively during assertive communication.

This program is perfect for professionals seeking to enhance their communication skills, including:

Managers and supervisors
Team leaders
Human resources professionals
Anyone who wants to communicate more effectively and confidently

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Module 1: Understanding Assertiveness
Module 2: Key Assertiveness Techniques
Module 3: Overcoming Barriers to Assertiveness
Module 4: Vroom's Expectancy Theory: Understanding Motivation Through Expectations
Module 5: Building Long-Term Assertiveness