Addressing Poor Performance

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Poor performance doesn’t just affect one individual—it impacts teams, morale, and business outcomes. But what if leaders could turn those underperformance moments into opportunities for growth? This course empowers managers with the mindset, strategies, and communication tools needed to guide employees from setbacks to success, all while fostering a culture of accountability and continuous development.

5 Modules

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Addressing poor performance is one of the most sensitive yet impactful responsibilities a leader can take on. It begins with recognizing signs—whether behavioral or output-based—and understanding the deeper causes behind them. Rather than reacting, effective leaders pause to assess the full picture before engaging in meaningful dialogue.

Unchecked poor performance can lead to low productivity, reduced morale, and high attrition. But when tackled with empathy and structure, it opens doors to development, better communication, and improved results. Managers who master this skill not only solve problems—they strengthen their teams and elevate overall performance.